If you want, I can draft an email you can send to MotiveWave support including required details and troubleshooting steps you’ve already tried.
If you are using an Apple Silicon Mac (M1/M2/M3), ensure you downloaded the installer, not the Intel version, to avoid Rosetta translation errors during activation. How to Safely Transfer Your Verified License Key motivewave license key verified
Data providers (like CME, NYSE, or Forex exchanges) require that end-users have legitimate software licenses. If your MotiveWave is not verified, real-time data feeds will be blocked. You will be stuck with delayed (15–20 minute old) data, which is useless for day trading. If you want, I can draft an email