High-DPI monitors cause the legacy user interface to appear blurry or microscopic. Step-by-Step Installation Guide for Windows 10
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| Issue | Likely Cause | Solution | | :--- | :--- | :--- | | | ONVIF compatibility or firewall | Manually enter camera IP, RTSP port (554), and credentials. Disable Windows Firewall temporarily to test. | | High CPU usage | No hardware acceleration | Go to Settings > Video > Enable Intel QuickSync or NVIDIA NVENC. | | Recording stops randomly | File size limit or disk full | Increase max file size to 4GB and enable "circular recording" (overwrite oldest footage). | | No audio in playback | Wrong audio source | Ensure the camera’s audio codec is set to G.711 or AAC. In Cpac, select the correct audio input channel. | | Remote view not working | Port forwarding or dynamic IP | Set up port forwarding (default TCP 8080) on your router. Use DDNS (Dynamic DNS) if you don’t have a static IP. | High-DPI monitors cause the legacy user interface to
It is tailored for portrait, ID, and school photography, not general editing. If you share with third parties, their policies apply
Follow these exact steps to ensure the software initializes correctly without crashing on startup.